Returns and Exchanges

Easy Returns

At Puzzled by Crime, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 7 days of delivery. Simply contact our customer service team and we'll guide you through the process.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund. You will receive the credit within a certain amount of days, depending on your card issuer's policies.